Once you've selected your product item and continued to your cart. You'll be presented with the shipping options that are deemed available for your location. Shipping Options will then be listed off in order from Cheapest (Top) to Most Expensive (Bottom).
Unfortunately as majority of our products are made to order, we are unable to offer refunds. If there is any issues with the product ordered, please contact us using the contact form and we will evaluate the issue. Please keep in mind this may result in the item needing to be shipped back for analysts before a determination can be reached.